Relais & Chateaux Chaptel Hangzhou

5 Baifu Road, Shangcheng District, Hangzhou, China.Show Map >
CNY 3197
4.8/5 Based on 238 Reviews

gs188563 said: The location of the hotel is good, the travel is convenient, the service staff are also friendly, and the breakfast is rich. Because it's an afternoon plane, the hotel also agreed to postpone the check-out until 2 o'clock. I feel very good. I'll choose to check in next time

sawayao said: It's expensive and luxurious

yinglcy said: It's really quiet in the middle of trouble. The service environment is very unique. Those who like petty bourgeoisie can try it. It's very comfortable to drink coffee in the courtyard. It's convenient to eat and shop around. It's highly praised

d03388478 said: I like this kind of hotel very much, especially

fx377351384 said: The service was of a very high standard.

bmw9000 said: The hotel environment is great. Although there are no other five-star hotel facilities inside, the details are perfect, which makes me have very unforgettable memories. The food in the front restaurant is also very good. I will choose here next time when I go to Hangzhou. I think it's worth the price

jeanmeng58 said: Nice environment... Just no iron in the room

ellenxue1202 said: A very distinctive boutique hotel is itself a cultural relic building in the 1930s. It is quiet, comfortable and has good service. If I have to find some deficiencies, I can only say that some supporting facilities have not been built (such as fitness room).

biance2321 said: Nice hotel

genies_ou said: The location is very good, just beside the West Lake, only a few hundred meters away from the music fountain. The room is an exquisite model of the Republic of China. It is not only furniture, but also specially customized telephones and switches. The bed is comfortable and the breakfast tastes good. There are also free bicycles.

jingwanmiao said: The hotel is very distinctive. I feel the style of the Republic of China from check in, and the service details are very up to standard. The room is large, up and down the floor, and the interior is very textured. The location is also convenient. Going out is the West Lake scenic spot.

asonye said: Boutique Suite Hotel, the room is huge! The facilities are great. Personally, I think it's Korean style. After the family checked in, they thought it was very good and the service was very nice! The decoration design is very tasteful and makes people daydream. I have to go if I have a chance!

lymcity said: The hotel equipment and service are very good. That day happened to be my birthday. The hotel specially made a birthday cake and sent it to the room for free. The cake is very beautiful and tastes very good. Thank you!

gxleo said: Nothing else, just look forward to the next check-in! fabulous

vince said: Republic of China style, but modern facilities can't keep up! It doesn't match the price of 5000 yuan! Not cost-effective enough, not suitable for young people

anson3035 said: very nice!

VivianWang728 said: Shikumen's single family room has a great sense of design, pays attention to details and a rare experience. It's worth living.

mengniuniu said: The environment is very good

jianguang_2008 said: The environment is amazing, value for money, service is up to standard, it can be said that it is a low-key luxury, and will come again next time

lily88 said: I always have a complex about Hangzhou. This hotel is in the modern downtown, but it has the style of old Shanghai... I like it very much.
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Room typeMax.BedNetworkBreakfastAvg.rate

Room

  • 90-95 sqm
  • King bed
  • 1-2 F
  1. Extra Bed: CNY575/night
  2. Double bed 1.8m, 1

Room

  • 118.16 sqm
  • King bed
  • 1-2 F
  1. Extra Bed: CNY575/night
  2. Double bed 1.8m, 1

Room

  • 105.44 sqm
  • King bed
  • 2 F
  1. Extra Bed: CNY575/night
  2. Double bed 1.8m, 1

Room

  • 105 sqm
  • King bed
  • 2 F
  1. Extra Bed: CNY575/night
  2. Double bed 1.8m, 1

Room

  • 141.89 sqm
  • Twin beds
  • 1 F
  1. Extra Bed: CNY575/night
  2. Single bed 1.8m, 2

Hotel description

Postcode:310006   Opened:2013   Fitment:2016   Number of rooms:25   Commercial Area:West Lake Scenic Area
Relais & Chateaux Chaptel Hangzhou is located in Changsheng Road, about 150 meters away from the West Lake, in the lakeside pedestrian street. This is a full suite boutique hotel and a member of Relais & chateau, a global Boutique Hotel Alliance.
According to the characteristics of the building, the hotel has multi-function hall, gymnasium and lounge ?、 Wine cellar, combined with the concept of modern life, with time and space as the media, realizes the coexistence of tradition and fashion. Based on history and keeping pace with the times, the hotel not only embodies the characteristics of the times when Chinese and Western cultures blend in the period of the Republic of China, but also fully demonstrates the quality of life and fashion concept of contemporary people.
The hotel is composed of three parts: hubiancun historic building complex (Shikumen Lane building), Yinlu Western Garden Villa and Qiwang road old house, all of which were built in the last 30 years. Among them, the historical building complex of hubiancun is the cave menlinong building, which is an important example of the development and evolution of modern architecture.
Yinlu is a western style garden villa, which combines Chinese and western, and is the exploration process of western form by traditional architectural system; The high wall patio of the old western style house in Qiwang road is a typical representative of the architectural fashion of the Republic of China.
The hotel follows the combination of the traditional essence and modern creativity of Luo Lai Xia duo, adhering to the pursuit of natural charm and luxury enjoyment. According to the seasonal changes, Western restaurants launch seasonal menu, strive to bring fresh food to customers, and carefully select the wine from all over the world.

Amenities & services

Breakfast
Breakfast price: CNY188($26.0) / person
Breakfast time: 08:00-10:30
Breakfast type: Set meal (Western, Chinese, Vegan, Vegetarian)
Time
Check-in: From 14:00      Check-out: Until 12:00
General
Free parking lot Front desk safe Cafe Bar Western Restaurant Lobby bar Heating Non-smoking floor Multi-function room Rest area for non-business guests Lobby seating area Public sound system Multimedia presentation system Public area wifi (free) No smoking in public areas Lobby Newspaper Tourist traffic map Baby cart
Services
Car-hailing service Conference hall Ticket service laundry service Business center Currency exchange Postal service Full-time bellboy Morning call Pick-up service Delivery service Concierge service Butler service 24-hour lobby manager Wedding service Credit card settlement service Delivery laundry service Full-time doorman Pick-up service Luggage storage (free) Express check-in and check-out 24-hour Chinese service 24-hour front desk One-time checkout Fax/copy (free) Airport drop-off service Delivery service Valet parking (free)
Room Amenities
Iron/garment ironing machine Children's bathrobe
Activities
Tea room Gym
Payment
  • Cash

FAQs when booking at Relais & Chateaux Chaptel Hangzhou

Score:4.8/ out of 5.0
gs188563
2023-11-17
5.0
The location of the hotel is good, the travel is convenient, the service staff are also friendly, and the breakfast is rich. Because it's an afternoon plane, the hotel also agreed to postpone the check-out until 2 o'clock. I feel very good. I'll choose to check in next time
[Stay in Shikumen classic townhouse (per household)]
emilycat
2023-10-31
4.8
The hotel itself is small in scale and is indeed hidden in the city. The surroundings are very noisy. The hotel was relatively quiet. However, there are projects around and the hotel itself. In addition, there are too many tourists visiting and taking photos in the public area of the hotel, which lacks a sense of tranquility. Located in the downtown area, it is convenient for catering and shopping nearby. The western food of the hotel itself is also good. The service is naturally good, but some details of the room design are not user-friendly and inconvenient.
[Stay in Stone Gate Street, Suite]
sawayao
2023-07-19
5.0
It's expensive and luxurious
[Stay in Shikumen classic townhouse (per household)]
yinglcy
2023-07-02
5.0
It's really quiet in the middle of trouble. The service environment is very unique. Those who like petty bourgeoisie can try it. It's very comfortable to drink coffee in the courtyard. It's convenient to eat and shop around. It's highly praised
[Stay in Shikumen classic townhouse (per household)]
d03388478
2023-06-27
5.0
I like this kind of hotel very much, especially
[Stay in Shikumen classic townhouse (per household)]
fx377351384
2023-06-06
5.0
The service was of a very high standard.
[Stay in Shikumen classic townhouse (per household)]
bmw9000
2023-05-20
5.0
The hotel environment is great. Although there are no other five-star hotel facilities inside, the details are perfect, which makes me have very unforgettable memories. The food in the front restaurant is also very good. I will choose here next time when I go to Hangzhou. I think it's worth the price
[Stay in Shikumen classic townhouse (per household)]
jeanmeng58
2023-04-28
5.0
Nice environment... Just no iron in the room
[Stay in Shikumen classic townhouse (per household)]
liuyapeng1962
2023-02-06
4.0
it 's not bad
[Stay in Shikumen lane townhouse (per household)]
jojo65182048
2023-02-03
4.8
The hotel wins in the meticulous service. Knowing our wedding anniversary, we use roses very carefully? Decorated the room. The service and taste of the western restaurant are good. The room hardware is also great and the bedding is comfortable. The only flaw is that the external environment can see a little mess of ordinary homes around, especially on the terrace. Very satisfied overall, suitable for couples.
[Stay in Shikumen classic townhouse (per household)]
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